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rate a company - Seattle Times/Post-Intelligencer

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3)
Average Minutes: 2

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
1/20/2009 2:00:29 PM 3 2 Yes  

Company Information
customer service phone: 800-542-0820
customer service email:  
customer service url: http://seattletimes.nwsource.com/flatpages/services/contactus.html

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