Rate the company's customer service		*Rating Guidelines 0 = not able to connect to human and can't leave message 1 = horrible (more than 60 minutes, non English, non 24X7) 2 = Poor 3 = fair 4 = good 5 = excellent (direct to human, English, 24X7)
Rating:
Minutes to get to a human:
Was the agent understandable?	Yes No
comments:
Your email (optional):