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rate a company - Vectren Corp

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.33)
Average Minutes: 8

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
5/4/2009 7:36:23 PM 1 12 Yes agent spoke english but sure didn't seem to understand it -- didn't have a clue of how to answer my question
4/28/2009 4:34:33 PM 1 10 No  
12/2/2008 6:19:51 PM 5 2 Yes  

Company Information
customer service phone: 800-227-1376
customer service email:  
customer service url: http://www.vectren.com/web/eenablement/get_help/contact_directory/find_info_i.jsp

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