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rate a company - Massachusetts Registry of Motor Vehicles

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 30

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/18/2008 2:08:08 PM 2 60 Yes  
9/16/2008 9:00:29 AM 0 0 waited 45 minutes for nothing

Company Information
customer service phone: 800-858-3926
customer service email:  
customer service url: http://www.mass.gov/rmv/feedback/index.htm

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