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rate a company - VW Credit

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.33)
Average Minutes: 41

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
2/14/2009 11:31:03 AM 2 0 Yes I was totally unsatisfied with my experience.
10/27/2008 6:00:00 PM 1 120 No Waited on hold for two hours, gave up.
4/23/2008 8:21:59 AM 4 2 Yes 1 for English.

Company Information
customer service phone: 800-428-4034
customer service email:  
customer service url:  

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