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rate a company - Illuminating Company   

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1)
Average Minutes: 500

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/31/2008 6:59:58 PM 1 500   Closed no callback

Company Information
customer service phone: 800-589-3101
customer service email:  
customer service url: http://www.firstenergycorp.com/corporate/contact_centers.html

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