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rate a company - Diner's Club

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (4.75)
Average Minutes: 2

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
4/1/2008 8:33:14 PM 5 1    
4/1/2008 8:26:32 PM 5 1    
3/24/2008 6:30:36 PM 4 2   no wait time.
2/29/2008 3:39:45 PM 5 2   IVR choice

Company Information
customer service phone: 800-729-5309
customer service email:  
customer service url: http://www.dinersclubus.com/dce_content/customerservice/contactus

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