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rate a company - Bell Mobility

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.87)
Average Minutes: 32

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
1/29/2009 5:10:52 AM 1 30 Yes Understandable, but unable to address my problems
1/20/2009 3:33:58 PM 2 5 No thick accent, interruptions, not understanding what I wanted to do. if he had not interrupted me so much, i would have been able to make my point clear.
1/18/2009 12:03:01 AM 0 0 Switched from Bell to another provider due to very poor customer service and difficulty speaking to proper person
9/20/2008 4:48:31 PM 0 129 No bab, bad, bad customer service.
8/20/2008 11:50:10 AM 1 27 No first agent disconnected me then it took another 20 minutes to get ssupervisor
8/12/2008 5:47:43 PM 2 10 No send Emily on a lifetime holiday
5/27/2008 9:25:37 AM 4 2 Yes I find that if I answer the proper question I get directed to the right place, it'S not that long...
5/1/2008 5:26:11 AM 2 2 No 3/4 of the time u cannont understand them. Why do Canadians hire these people when they cannont speak the english language properly.
3/18/2008 8:13:14 AM 1 10    
3/15/2008 7:30:29 AM 1 0   It's not too hard to get to a human, but it took me hours of conversation with different employees from different services to finally get repaid for a service I didn't have anymore (since months) and for which they'd been withdrawing money from my account without my consent...
3/5/2008 7:14:00 PM 2 10    
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Company Information

customer service phone: 800-667-0123
customer service email:  
customer service url:  

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