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rate a company - Barclays

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.11)
Average Minutes: 65

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
8/26/2008 12:17:57 PM 4 3 Yes Agents are understandable sometimes but I ask to be put through to UK.
8/1/2008 3:43:19 AM 0 0 No India Call Centre... unintelligable... on hold for 10 miins... gave up!!!
6/13/2008 3:21:23 AM 5 2 Yes Agent i could understand with a little difficulty but was foreign.
3/5/2008 2:59:00 AM 0 500   Told me that my call was being ended due to tech difficulties.
  2 40    
  2 8    
  1 10    
  2 10    
  3 8    

Company Information
customer service phone: 0845 7555555
customer service email:  
customer service url:  

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