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rate a company - Radisson Hotels

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Radisson Hotels & Resorts
Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.5)
Average Minutes: 0

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/12/2009 3:59:17 PM 2 0 No All Pakistani staff. Called 4 times over a two day period concerning a wrong charge on my credit card at the Radisson Manchester UK. Ended up writing to the CEO who finally sorted the problem out. Shouldn't have had to. Employ people who speak English and DO NOT route calls to the Near East.
  5 1    

Company Information
customer service phone: 888-201-1718
customer service email:  
customer service url: http://www.radisson.com/customerservice/contactus.do

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