Was able to get information on where to serve a subpoena without having to spell the word for her. Waited to get a human but not that bad
11/24/2008 3:02:16 PM
2
1
Yes
_Barely_ understandable, strong accent.
I called to tell them someone was using a fraudulent address - mine - for an account & name I know nothing about. They grilled _me_ instead of contacting their customer!
6/23/2008 1:30:52 PM
2
500
No
MCI double-debited my bank account, does not show credit online, did not apply to subsequent bills. Agent insisted I must have sent in two checks, and couldn't explain anything. Poorly trained, ridiculous process!
6/16/2008 3:19:16 PM
2
10
Yes
I was on the phone for 1.5 hours, transferred, disconected, no one could help, they just repeated the party line.
4/28/2008 6:20:19 PM
2
5
No
3/25/2008 9:15:09 AM
1
60
Was on hold for +40 min, hung up, redialed and onhold another +20 min. Email CS is a joke - didn't respond to my question just canned response - CS says online offer has expired although it's still online as I type
(1.59)