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Office Depot
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Rate the company's
customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:
Minutes to get to a human:
Was the agent understandable?
Yes
No
comments:
Your email (optional):
Consumer Rating:
(2.77)
Average Minutes:
10
Previous Feedback
date (pst) *
r
ating
m
inutes
Understandable Y/N
c
omments
2/27/2009 1:15:17 PM
5
0
Yes
freindly
2/23/2009 6:27:02 AM
5
0
Yes
this site uses a natural language technology it is wonderful
2/23/2009 5:47:29 AM
5
0
Yes
Their auto voice technology was very "natural". I like it!
8/23/2008 8:31:33 PM
2
46
gave up after 45 minutes
3/11/2008 8:23:01 AM
4
1
5
2
4
1
1
55
1
15
3
0
1
20
1
6
2
4
5
0
1
2
5
0
2
20
2
0
2
5
1
10
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Company Information
customer service phone:
888-463-3768
customer service email:
customer service url:
http://www.officedepot.com/customerservice/input.do;jsessionid=0000SsclZoOJrHLV2U8GKnB618F:10gga5344
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