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Wal-Mart.com USA, LLC
Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.44)
Average Minutes: 6

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
11/3/2009 5:04:32 AM 3 0 wbibzlblrr bwnuhhlexe, <a href="http://collaborationproject.org/display/~sclumstreetsboro#levitra">levitra prezzo</a>, [url="http://collaborationproject.org/display/~sclumstreetsboro#levitra"]levitra prezzo[/url], http://collaborationproject.org/display/~sclumstreetsboro#levitra levitra prezzo, :-D, <a href="http://www.wikipatterns.com/display/~bakersharmilastonewall#kamagra">kamagra acquistare</a>, [url="http://www.wikipatterns.com/display/~bakersharmilastonewall#kamagra"]kamagra acquistare[/url], http://www.wikipatterns.com/display/~bakersharmilastonewall#kamagra kamagra acquistare, pbl,
3/11/2009 10:32:40 AM 5 10 Yes You can also press 238 at the start of the automated messages. That will get you to a customer service rep.
12/19/2008 5:59:54 PM 5 3 Deborah was great. She was very helpful & knowledgable.
9/23/2008 3:40:33 PM 1 1 Yes press 5
9/11/2008 6:48:47 PM 5 0 Yes Pressing * did not work, but pressing 0 after the choices 1-5 were given sent me straight to a person.
8/1/2008 10:45:54 AM 0 0 Doesn't work.
7/25/2008 12:20:57 PM 0 0  
6/30/2008 1:05:04 PM 4 1 Yes Very quick to get to a customer service representative, understood my question. Dial 0
6/4/2008 3:06:32 PM 2 20 Yes Pressing "*" no longer works.
5/30/2008 3:08:18 PM 4 2 Yes The * system does not work. At the initial prompt, hit "0#". It will tell you you entered an incorrect entry. Hit "00#". You will be connected to an agent.
5/21/2008 1:11:10 PM 0 0  
4/22/2008 9:05:58 AM 4 1 Yes the first time I pressed "5" (I'm pretty sure I did), I got the dreaded "wrong entry" message - but the second time, it worked fine ...
3/7/2008 8:40:00 AM 4 1   Hit '*' immediately after answer,then choose option 5.
3/5/2008 3:10:00 PM 0 0   after pressing star a few times the automated systems just hangs up on you..
  1 48    
  1 5    

Company Information
customer service phone: 800-966-6546
customer service email:  
customer service url: http://www.walmart.com/catalog/catalog.gsp?cat=121268

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