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rate a company - Barnes & Noble.com

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (4.75)
Average Minutes: 1

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
3/1/2009 8:21:01 AM 5 0 Yes  
5/2/2008 5:06:45 PM 5 0 Yes Excellent service!!!!!!!!!!!!
4/29/2008 4:24:50 PM 5 2 Yes  
2/28/2008 3:31:22 PM 4 2    

Company Information
customer service phone: 800-843-2665
customer service email:  
customer service url: http://www.barnesandnobleinc.com/misc/contact_us.html

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