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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (1.56)
Average Minutes: 24

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
7/2/2008 5:44:42 PM 1 23 No They obviously don't care and don't understand what they are doing or saying--just reading answers that don't apply.
5/22/2008 11:49:44 AM 2 0 Yes looking for a radiologist.....was given a facility, went there to find an empty lot????? I have the worst time finding a doctor or facility in my area
4/12/2008 5:58:40 PM 1 15   When you finally reach someone, you receive outdated or inaccurate information. There physician member directory is exactly the same every year except for a new date. Physicians haven't been members for years, but continue to be listed.
3/5/2008 4:25:00 PM 2 22   The worst experiences Ive ever had dealing with any company.
  1 58    
  3 50    
  1 15    
  2 12    
  1 20    

Company Information

customer service phone: 800-228-2144
customer service email:  
customer service url:  

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