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rate a company - AARP Healthcare

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2.5)
Average Minutes: 12

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
9/11/2008 1:17:48 PM 2 14 No No help....BAD service !Can't answer simple claim question. Told me to call Medicare..Ya right....no humans there.
2/28/2008 4:21:14 AM 3 10   long, tedious menu.

Company Information
customer service phone: 800-523-5800
customer service email:  
customer service url: http://www.aarp.org/about_aarp/contact/

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