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rate a company - Enterprise Rent-A-Car

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Enterprise Rent-A-Car
Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (4.55)
Average Minutes: 3

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
12/28/2009 10:56:55 AM 5 0 Yes the BEST
12/10/2008 5:15:24 PM 5 0 Yes  
5/26/2008 9:46:18 PM 4 1 Yes I've always enjoyed calling Enterprise, they actually work for you ... got right to a person and, when transferred, went directly to person who fixed issue.
  5 0    
  5 5    
  2 10    
  5 2    
  5 10    
  4 3    
  5 1    
  5 3    

Company Information
customer service phone: 800-261-7331
customer service email:  
customer service url: http://www.enterprise.com/car_rental/contactUs.do;jsessionid=GvzGwBjsTl9H2n0yZJT22GbJSQnh6J2G5crkFvNTK5pn4s3hJGSZ

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