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8/25/2009 10:32:17 AM |
5 |
1 |
Yes |
very helpful. This was my first time using Get2Humam. I will use this site in the future. |
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8/10/2009 6:55:53 AM |
1 |
60 |
No |
the worst |
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7/1/2009 1:41:17 PM |
2 |
1 |
Yes |
Rep was BARELY understandable; could not help. Asked for supervisor; waited for 10+ min. When supervisor answered ("John" in Mexicali), all he could do was send message to someone else. Supposed to get another call back.... No help thus far. |
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5/2/2009 10:28:15 AM |
2 |
0 |
No |
agent would not/ could not answer my concerns. Spoke over me and did most of the talking so I could not even get my question out there. Refused to get supervisor. |
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1/6/2009 10:20:04 AM |
0 |
0 |
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number no longer in service. referred to a 900 number. 900-622-8000 which is a charged call of undetermined amounts. |
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9/27/2008 11:26:38 AM |
0 |
0 |
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gave up, will never use Western Union, EVER. |
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9/25/2008 1:48:21 PM |
1 |
60 |
Yes |
I PAID EXTRA FOR THE MONEY IN MINUTES OPTION. SENT THE WIRE AT ABOUT 11:15AM AND AFTER NUMEROUS CALLS, I FINALLY GOT A HUMAN AND AFTER 2 PHONE TRANSFERS THE MONEY FINALLY MADE IT AT 2:45PM. MONEY IN MINUTES, MY AUNT FANNIE!!!! |
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9/16/2008 12:37:39 PM |
0 |
0 |
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9/10/2008 3:03:43 PM |
2 |
20 |
Yes |
english was a second or third language. Unable to spell "Boulder, Colorado, had to do it foe her. |
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8/5/2008 1:30:09 AM |
2 |
1 |
Yes |
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7/15/2008 9:47:08 AM |
2 |
2 |
No |
I was transferred three times, given the same automated number that I had called before. |
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5/19/2008 7:16:59 PM |
5 |
1 |
Yes |
|
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5/19/2008 7:00:24 AM |
2 |
5 |
No |
i will never deal with western union again |
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5/5/2008 6:47:19 AM |
4 |
1 |
Yes |
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4/15/2008 4:42:06 AM |
2 |
26 |
No |
Terrible customer service. Takes forever to get through. Representatives are not helpful. Company website is slow and of no use |
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4/7/2008 10:37:46 PM |
1 |
10 |
|
Western Union is outsourcing its call centers to the Philippines and Mexico. Get ready for more fun dealing with non-English speaking reps! |
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4/2/2008 6:44:58 AM |
1 |
2 |
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get someone who speaks english. I had to spell the name 5x and they still got it wrong |
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1 |
63 |
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3 |
15 |
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1 |
5 |
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