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rate a company - TIAA-CREF

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (3.25)
Average Minutes: 127

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
4/22/2009 10:29:22 PM 4 5 Yes Press 0 to get to human. If there's a queue, they'll call you back when your turn comes
10/14/2008 8:34:00 AM 4 2 Yes Press 0
4/4/2008 1:52:24 PM 4 1   Also return calls quickly if the person you want is out.
3/24/2008 8:09:16 PM 1 500   closed no vm

Company Information
customer service phone: 800-842-2733
customer service email:  
customer service url: http://www.tiaacref.org/about/contact/index.html

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