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rate a company - Wellcare Health Plans

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Rate the company's customer service
*Rating Guidelines
0 = not able to connect to human and can't leave message
1 = horrible (more than 60 minutes, non English, non 24X7)
2 = Poor
3 = fair
4 = good
5 = excellent (direct to human, English, 24X7)
Rating:     
Minutes to get to a human:
Was the agent understandable?
comments: 
Your email (optional): 
 
Consumer Rating: (2)
Average Minutes: 10

Previous Feedback
date (pst) * rating minutes Understandable Y/N comments
12/14/2009 7:59:15 PM 2 9 No Agent spoke poor English and apparently had bad phone connection.
10/29/2009 10:40:23 AM 0 15 No  
10/29/2009 10:36:23 AM 2 15 No Received letter Oct 16th stating that they are canceling as of Oct 31st. Received a phone call Oct 28th stating that they changed their minds and would not be cancelling. What a way to run a business !!!!!
4/3/2009 1:42:07 PM 4 2 Yes  

Company Information
customer service phone: 866-530-9491
customer service email:  
customer service url: https://www.wellcare.com/ContactUs/contactus/report

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