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Below is a list of companies meeting your selection criteria with instructions to Get 2 a Human using their customer service #.  **Click on a company name to rate their phone customer support system.

We just added a column which identifies enterprises that are using agents that callers are having a hard time communicating with because of a severe accent.  Enterprises with red flags have received a lot of complaints on this.  Tell us if you have a bad or good experience by clicking on the name of the enterprise and voting.
Company (click to rate company) Consumer Rating Get 2 Human Avg Min to get to Human Customer Service Phone #

TDD

Agent Communications
Abbey (UK) Don't press anything, even when prompted. 37 0845 9724724  
Alliance & Leicester (UK) Don't press anything. 999 0800 0688638  
Alliance & Leicester (UK) After the first announcement, press 0# several times. 999 0870 9011001  
Amazon.co.uk (UK) Press 5.   0800 2796620  
American Airlines (UK) After a brief message you are connected to an operator. 12 0845 7567567  
American Express (UK) Press # at each prompt. 23 01273 576576  
Amex Gold Card (UK) Don't press anything until given the option to speak to a representative. Then press 0.   01273 697272  
Bank of Scotland (UK) Press # at each prompt. 1 0845 7213141  
Bank of Scotland Credit Cards (UK) Don't press anything when prompted.   0845 7293949  
Barclaycard (UK) Keep pressing 0 when asked for your 16 digit number. After two failures, press 2 for an account manager.   0870 1540154  
Barclays (UK) Press 2, then 1. 15 0845 7555555  
BT (UK) Press * 0 each time you hear an automated voice. 38 0800 800150  
Currys (UK) Press *. When told that option is not available, press * again. 18 0870 6097172  
Dial‑A‑Flight (UK) Call goes straight to an operator.   0870 3334488  
First Direct (UK) Call goes straight to an operator. 0 0845 6100100  
Halifax (UK) At every prompt, press 8. Takes about six presses. 14 0845 7203040  
Halifax Classic Credit Card (UK) Press 0 twice.   084560470000  
Halifax One Credit Card (UK) Press 0 twice.   0845 7283848  
HSBC (UK) Press * at each prompt (requires 8 presses) 27 0845 7404404  
HSBC Business (UK) Press * at each prompt (requires 6 presses)   0845 7606060  
LloydsTSB (UK) Don't press anything. 10 0800 0969779  
LloydsTSB Credit Card (UK) Remain silent through all the prompts.   0870 0106622  
LloydsTSB Platinum Card (UK) Remain silent through all the prompts.   0870 0106909  
MBNA (UK) Press * three times. 16 0800 062062  
NatWest Gold Card (UK) Don't press anything, ignoring messages.   0870 3331993  
NatWest Platinum Card (UK) Don't press anything, ignoring messages.   0870 9093715  
NatWest Visa (UK) Don't press anything, ignoring messages. 10 0870 3339091  
Orange (UK) Press 0# each time you are prompted for a number (3 times) 14 07973100450  
RBS Mastercard (UK) Don't press anything. 1 0870 9070010  
Royal Mail (UK) (UK) Just wait 1 08457 740740  
Scottish Widows (UK) Press 4 twice.   0845 8450829  
Sky (UK) Several people report the operator saying press '#' to get to the front of the queue. However, nobody has been successful. 41 0870 2404040  
Tesco (UK) Don't press anything. 17 0800 591688  
Three (UK) Press 1. After prompts press 6 for general enquiries. 35 07782 333333  
T-mobile UK (UK) Press 0 at each of the first 3 prompts.   0845 4125000  
Virgin Credit Card (UK) When prompted for card number, press 0#.   0800 0687768  
Virgin Mobile (UK) (UK) Press 0 three times at the repeated prompt. 17 01373 855600  
Virgin Rail (UK) Press 0 at each of the first two menus.   0845 7222333  
Vodafone (UK) Dial 0*0*0*0*0*. If voice prompts continue, dial the same again. 43 0870 0700191  

 

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