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The Utility companies
listed below have earned membership in the GetHuman Great Customer Service Club by
providing superior customer service.
Out of a number of companies that are listed
on the GetHuman web site, these suppliers
are the only ones that have received the
votes of consumers testifying to the high
quality of customer service that they are
providing.
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Progress Energy
(NYSE: PGN), headquartered in Raleigh,
N.C., is a Fortune 500 energy company
with more than 22,000 megawatts of
generation capacity and approximately
$10 billion in annual revenues. Progress
Energy includes two major electric
utilities that serve about 3.1 million
customers in the Carolinas and Florida.
The company has earned the Edison
Electric Institute's Edison Award, the
industry's highest honor, in recognition
of its operational excellence, and was
the first utility to receive the
prestigious J.D. Power and Associates
Founder's Award for customer service.
The company is pursuing a balanced
strategy for a secure energy future,
which includes aggressive
energy-efficiency programs, investments
in renewable energy technologies and a
state-of-the-art electricity system.
Progress Energy celebrated a century of
service in 2008. Visit the company's
website at
www.progress-energy.com. |
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Dominion, headquartered in
Richmond, Va., serves 3.8
million retail natural gas and
electricity customers in fives
states. It has an electric power
generation portfolio of more
than 19,000 megawatts and is one
of the nation's largest
independent oil and natural gas
companies, with 2.8 trillion
cubic feet equivalent of
reserves in Canada, Appalachia
and the Gulf Coast.
Headquartered in Clarksburg, WV,
Dominion Hope has been providing
reliable service to its
customers for more than a
century. We're Dominion's West
Virginia natural gas utility.
And...our new look and name are
all about doing business quicker
and easier to provide the
services you need.
Using an extensive 2,800 mile
pipeline system -- with almost
80 percent of the throughput
from Appalachian sources -- we
support thousands of
residential, business and
wholesale customers throughout
32 counties in West Virginia.
You can count on our strength.
Dominion Virginia Power is
one of the nation's 10 largest
investor-owned electric
utilities. We deliver power to
more than 2 million homes and
businesses in Virginia and North
Carolina and are active
nationally in wholesale power
sales and energy services.
Our service area spans an
economically healthy region from
Northern Virginia to
northeastern North Carolina.
Dominion North Carolina Power
is one of the nation's 10
largest investor-owned electric
utilities. We deliver power to
more than 2 million homes and
businesses in Virginia and North
Carolina and are active
nationally in wholesale power
sales and energy services. Our
service area spans an
economically healthy region from
Northern Virginia to
northeastern North Carolina.
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Duke Energy is one of the largest
electric power companies in the United
States. We supply and deliver energy to
approximately 4 million U.S. customers.
We have approximately 35,000 megawatts
of electric generating capacity in the
Midwest and the Carolinas, and natural
gas distribution services in Ohio and
Kentucky. In addition, we have more than
4,000 megawatts of electric generation
in Latin America. We are also a
joint-venture partner in a U.S. real
estate company.
The company is
headquartered in Charlotte, N.C., and is
a Fortune 500 company traded on the New
York Stock Exchange under the symbol DUK
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Exelon Corporation is one of the
nation’s largest electric utilities with
more than $15 billion in annual
revenues. It distributes electricity to
approximately 5.2 million customers in
Illinois and Pennsylvania, and gas to
480,000 customers in the Philadelphia
area. In addition, for energy delivery
Exelon’s operations include energy
generation and power marketing.
It has
one of the industry’s largest portfolios
of electricity generation capacity, with
a nationwide reach and strong positions
in the Midwest and Mid-Atlantic. Exelon
operates the largest nuclear fleet in
the United States, the third largest
commercial nuclear fleet in the world,
and is generating nuclear energy more
efficiently than ever.
Headquartered in Chicago, Exelon
trades on the NYSE under the ticker
symbol EXC. Thought leadership,
innovation and passion are keys to
success in the energy industry and are
embodied by Exelon’s executive
leadership.
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Georgia Power is an investor-owned,
tax-paying utility that serves 2.25
million customers in all but four of
Georgia's 159 counties. The largest of
four electric utilities that make up
Southern Company, Georgia Power, has
been providing electricity to Georgia
for more than a century at rates well
below the national average.
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FirstEnergy Corp. is a diversified
energy company headquartered in Akron,
Ohio. Its subsidiaries and affiliates
are involved in the generation,
transmission and distribution of
electricity, as well as energy
management and other energy-related
services. Its seven electric utility
operating companies comprise the
nation's fifth largest investor-owned
electric system, serving4.5 million
customers within 36,100 square miles of
Ohio, Pennsylvania and N ew Jersey; and
its generation subsidiaries control more
than 14,000 megawatts of capacity. Our
Corporate Vision is to become a leading
regional energy provider.
Jersey
Central Power & Light Company is
headquartered in Morristown, New Jersey
and provides electric service to
customers in northern and central New
Jersey.
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NSTAR is the largest
Massachusetts-based, investor-owned
electric and gas utility, with revenues
of approximately $3.3 billion and assets
totaling approximately $7.8 billion.
NSTAR transmits and delivers electricity
and gas to 1.1 million electric
customers in 81 communities and nearly
300,000 gas customers in 51 communities.
NSTAR employs more than 3,100 employees
in its regulated business.
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Based in Philadelphia, PECO is an
electric and natural gas utility
subsidiary of Exelon Corporation.
PECO serves 1.6 million electric and
480,000 natural gas customers in
southeastern Pennsylvania and has about
2,500 employees. Founded in 1881, PECO
is the state's largest utility,
operating and maintaining a network with
550 electric substations, 21,000 miles
of distribution and transmission lines,
27 natural gas gate stations and 6,600
miles of underground gas mains.
PECO has been recognized as
Pennsylvania's safest utility by the
state Department of Labor & Industry and
has also received related awards from
the Energy Association of Pennsylvania
and the American Gas Association. |
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Pennsylvania Electric Company is based
in Erie, Pennsylvania and provides
electric service to customers in
northern and central Pennsylvania. |
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Pennsylvania Power Company is based in
New Castle, Pennsylvania and provides
electric service to customers in western
Pennsylvania.
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Southern California Edison is the
product of more than a century of
providing reliable electric service to
central, coastal and southern
California.
We help our customers stretch their
energy dollars through rebates, which
they can receive through SCE's energy
efficiency programs. Customers can
receive incentives for helping to
control power demand through
"demand-response" programs, which help
to keep wholesale supplies and prices
under control.
As part of our commitment to
environmental protection, the electric
power we provide for our customers
includes more alternate and renewable
energy (16.7%), from a greater variety
of resources, than nearly any other
utility in the world. We have been
active in efforts to improve Southern
California air quality since the 1940s.
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Virginia Natural Gas, a subsidiary of
AGL Resources, provides natural gas
service to more than 264,000
residential, commercial and industrial
customers in Southeastern Virginia. The
company is based in Norfolk. Virginia
Natural Gas continues to be one of the
fastest growing natural gas distribution
companies in the country and is known
for its outstanding customer service. |
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Our name reflects our core value —
excellence in energy products and
services. We are dedicated to
providing you the best in service, value
and information to enhance your
professional and personal life. We are
committed to customer satisfaction by
continuously improving our operations to
be a low-cost, reliable, environmentally
sound energy provider. We have been
successfully proving this to our
customers for more than 130 years and
will work hard to continue with this
commitment in the future.
As a leading
combination electricity and natural gas
energy company, we offer a comprehensive
portfolio of energy-related products and
services to 3.3 million electricity
customers and 1.8 million natural gas
customers. |
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